Customer Service Advisor

Customer Service Advisor \n\nSheffield\n\n£27,000 DOE\n\nAre you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We're looking for a confident and organised Service Advisor to play a key role in providing a seamless aftersales experience for our customers.\n\nAs the main point of contact throughout the vehicle servicing journey, you'll ensure clear communication, smooth coordination, and a professional service at every stage. Your ability to build trust and manage expectations will help create long-lasting customer relationships.\n\n🔧 What You'll Be Doing\n\nManaging and scheduling vehicle service and repair appointments\nProviding clear, accurate advice on maintenance and repair work\nLiaising with workshop technicians to monitor progress and completion\nKeeping service records and systems updated and compliant\n\n✅ What We're Looking For\n\nPrevious experience in a Service Advisor or automotive customer support role (desirable)\nStrong communication and organisational skills\nAbility to multitask and manage workloads in a busy environment\n\n🎁 What's On Offer\n\nGenerous annual leave: 34 days (including bank holidays), increasing with service\nEnhanced family leave (maternity & paternity)\nPension, life assurance & enhanced sickness cover\nOngoing training and career development opportunities\nStaff car purchase and servicing discounts\nCycle-to-work & discounted gym schemes\nReferral bonus scheme up to £1,000\n\nAbout Us\n\nWe are dedicated to fostering a diverse and inclusive community.